CareflowDocumentation

Careflow Hub Provisioning

Last Updated: October 7, 2026

This guide walks you through the Corsano bracelet and cloud integration with Careflow Hub Management.

Prerequisites

1. Hub Installation

Install the hub according to hospital requirements & plug it in to power it on. Startup will take approximately 60 seconds.

2. Download and install the SDK on the Android phone

https://play.google.com/store/apps/details?id=ca.careflow.hub.provisioner

3. Log onto Careflow and retrieve the Authentication Token

Follow the step by step guide here.

Hub Provisioning App Workflow

1. Input Authentication Token

  1. Power on the hub and wait 60 seconds.
  2. Launch the Careflow Hub Provisioning Application and enter the 12-digit Authentication Token retrieved from the Careflow platform.
  3. Allow the location precision tracking for first time users.

2. Setup

  1. The setup page will display the Organization and Project name associated with Authentication Token.
  2. Find the Hub you are connecting to via Bluetooth:
    • Click the bluetooth icon to search for available Hubs then click Connect.
    • Stand close to the Hub for the Provisioner app to automatically detect hubs without a network connection.
  3. Provisioning Wifi to Hub by providing the SSID and Password:
    • SSID: [Wifi name]
    • Password: [Wifi password]
  4. Scan a valid QR code for the Corsano Gateway. The Serial Number and Token will automatically be filled in once the QR code is scanned.
    • Access the Corsano Portal for the Gateway QR code.
    • Allow permission for the app to use the camera for first time users.
  5. Click Apply.
  6. You should receive confirmation that the Hub is now provisioned with Wi-Fi properly.
  7. Once everything is set up, the Hub will take 30-60 seconds to scan and sync up to nearby Corsano bracelets (within 15ft) to the Corsano Cloud Services.
  8. Click Run Diagnostics Test to view information about the Hub.

Rebooting: Once hub provisioning is completed and the hub is being rebooted, the phone application has a ONE minute window to connect to the hub with Bluetooth.

Troubleshooting: If a Hub cannot be found in the list, reboot it by powering it off, then back on, to refresh its broadcast signal. Hubs already connected to a network that were powered on within the last 60 seconds will also be displayed in this list. The Hub will continue to scan for its provisioned Wi-Fi network until it can successfully connect.

3. Disconnect

  1. Click Disconnect Hub.
  2. The Bluetooth Connection will disconnect from the Hub.
  3. The Hub will use the Wifi and Corsano Gateway Token to manage connections to the Corsano portal.

Hub Management and Monitoring

  1. Log into the Careflow Platform.
  2. Go to Orchestrator using the left navigation bar.
  3. Click on the Hubs tab to see a table overview of the list of hubs connected.
  4. Select the specific Hub from the table, each Hub will have its own Overview, Health Check, and Remote Commands:
    • Overview: Hub Identity, Network & Security, Software Information.
    • Health Check: Hub Status, Service Status, Device Status.
    • Remote Commands:
      • Reboot Hub: This will take the entire hub offline. The reboot process takes about 2–3 minutes to complete.
      • Restart Software: Select the specific software you want to restart. Please note that the associated services will be temporarily unavailable during the restart.